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two aspects of emotional intelligence

10. Dezember 2016

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This is the essential premise of EQ: to be successful requires the effective awareness, control and management of one’s own emotions, and those of other people. EQ embraces two aspects of intelligence:

* Understanding yourself, your goals, intentions, responses, behaviour and all.
* Understanding others, and their…

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Presentation with …

30. Oktober 2016

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Many years ago, at some time after the invention of the printing press and before the invention of slideware apps, people used to communicate with rudimentary tools and visual supports. They might write on a blackboard with a piece of chalk, or hand out photocopies of some notes or graphs. Then came flipcharts, which made it easier to use colours than with blackboards, and easier to use plenty of drawings. And then came…

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The Art of Giving Up

20. August 2016

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The importance of disengaging from goals.

The world is obsessed with stories of success. There is a well-known concept in the management literature called „the survivor bias,“ which refers to the erroneous conclusions that researchers draw from focusing excessively on successful organizations and people. Pick up any magazine, and you will see the survivor bias in action: the stories are almost …

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Humour and your Speeches

18. Juni 2016

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George Gow once said that „laughter is the salt of personality. It is the most effective means of easing a difficult situation.“ Everybody loves humor, but most people fear using it in their speeches and presentations. They worry that if they try to use it and it doesn’t go over well, they will end up with egg all over their faces. Trying to get a large group of people to laugh …

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The truth about managing people …

14. Mai 2016

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and nothing but the truth“ Robbins, S.P. (2002).

In writing „The Truth about Managing People … And Nothing but the Truth“, Stephen P. Robbins has bridged the gap between research and practice by concisely providing the latest relevant management information. For those new to the field, Robbins is on the short list of contenders as the leading writer in organizational behavior. He is the author/co-author of several texts including the 7th editions of „Essentials of Organization Behavior“ (Prentice Hall, 2003), „Management“ (Prentice Hall, 2002), and „Human Resource Management“ (Wiley, 2002). As described by Robbins, „no short, concise summary …

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Getting your work done

17. März 2016

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Why do people complain that there’s no time to get their work done?

Many times clients express frustration that they „can’t get any of their work done“ because of the overwhelming amount of interruptions, e-mail and other input that show up during the course of a normal day. If you’re ever in that frustrated state, it might help to understand the three-fold nature of what constitutes your …

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Smiles are infectious

12. September 2015

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Smiles are infectious. But the smile cannot be faked or forced. You can try to fake a smile, but people can tell when you don’t mean it. In fact, some studies show that if you give an insincere smile, audiences may perceive you as untrustworthy or hypocritical. Martin Seligman, author of Authentic Happiness says …

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Intercultural Management

10. April 2015

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The art of communication is the language of leadership
James Humes

Today’s businesses are complex entities. However, one fundamental principle of success remains constant – the need for communication.

Communication manifests in various forms, both verbal and non-verbal. One area of increasing concern …

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Teamwork

22. Februar 2015

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If you’re thinking teamwork is the way to go, ask yourself the following questions before you round up the troops and get the project underway.

Are you sure you need a team to do the job?
Sometimes, assigning a team to a project just isn’t the best choice. Some jobs will be completed more efficiently if assigned to one person. If an individual has the knowledge, time and experience to fly solo on a project, let her. That will leave more people free for projects that really need a team approach.

Does a team have enough time to do the job right?
There is nothing worse than wasting people’s valuable time with undefined…

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Brainstorming Session – General Guidelines

20. Januar 2015

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# Explain what purpose or objective is to be achieved by having the brainstorming session. Discuss why the selected audience was invited. Discuss who else should be involved. Consider discussing any obvious „not invited“ audience, but have a good reason for it.
# Write this question, problem or issue on a white board or post it in an obvious place in large print.
# Explain people can verbalize any creative ideas. Reinforce…

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