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Smiles are infectious. But the smile cannot be faked or forced. You can try to fake a smile, but people can tell when you don’t mean it. In fact, some studies show that if you give an insincere smile, audiences may perceive you as untrustworthy or hypocritical. Martin Seligman, author of Authentic Happiness says …

and nothing but the truth” Robbins, S.P. (2002).

In writing “The Truth about Managing People … And Nothing but the Truth”, Stephen P. Robbins has bridged the gap between research and practice by concisely providing the latest relevant management information. For those new to the field, Robbins is on the short list of contenders as the leading writer in organizational behavior. He is the author/co-author of several texts including the 7th editions of “Essentials of Organization Behavior” (Prentice Hall, 2003), “Management” (Prentice Hall, 2002), and “Human Resource Management” (Wiley, 2002). As described by Robbins, “no short, concise summary …

- by Shari Harley, The Harley Group

My parents never said no to my brother and me. They just refused to pay for things we wanted to do. An SAT prep. course, studying abroad, traveling summer camp. “Yes, of course you can do that, all you have to do is find the money.” I don’t think their intention was to encourage us to become self reliant. I think it was just easier than saying no.

My response: I went to work for the organizations that offered the programs I wanted to do and thus got to participate and get paid for it. And this is the same practice to use when developing your career. If you want something, go get it. …

Studies tell us that only 3% of people in the USA set goals, and they are among the wealthiest people in the nation! Worldwide the percentage is probably lower. Why so low? There are several reasons, but the one that concerns us the most at Ziglar Training Systems is lack of know-how. When we ask people why they don’t set goals they often say, “I don’t know how.”

Isn’t that remarkable? We send children to school for 12 years in America before they graduate from high school. Many of them go on to trade schools, colleges and universities. We teach them…

A personal mission statement is based on habit 2 of 7 Habits of Highly Effective People called begin with the end in mind. In ones life, the most effective way to begin with the end in mind is to develop a mission statement one that focuses what you want to be in terms of character and what you want to do in reference to contribution of achievements. Writing a mission statement can be the most important activity an individual can take to truly lead ones life.
Victor Hugo once said there is nothing as powerful as an idea whose time has finally come …

The Work of Byron Katie is a way of identifying and questioning the thoughts that cause all the fear and suffering in the world. Experience the happiness of undoing those thoughts through The Work, and allow your mind to return to its true, awakened, peaceful, creative nature. …

Abraham Maslow developed the Hierarchy of Needs model in 1940-50s USA, and the Hierarchy of Needs theory remains valid today for understanding human motivation, management training, and personal development. Indeed, Maslow’s ideas surrounding the Hierarchy of Needs concerning the responsibility of employers to provide a workplace environment that encourages and enables employees to fulfil their own unique potential (self-actualization) are today…

‘The Big Five’ is the commonly used term for the model of personality which describes the five fundamental factors of our personality. For reasons explained below the model is commonly referred to as OCEAN, being an acronym for names often used for the five traits. The alternative acronym CANOE is less commonly used.

This summary and explanation has been provided by psychologist and psychometrics expert Paul Sinclair (see Paul’s biography below), which is greatly …

Why do people complain that there’s no time to get their work done?

Many times clients express frustration that they “can’t get any of their work done” because of the overwhelming amount of interruptions, e-mail and other input that show up during the course of a normal day. If you’re ever in that frustrated state, it might help to understand the three-fold nature of what constitutes your …

This is the essential premise of EQ: to be successful requires the effective awareness, control and management of one’s own emotions, and those of other people. EQ embraces two aspects of intelligence:

* Understanding yourself, your goals, intentions, responses, behaviour and all.
* Understanding others, and their…